general 21 May 2024

Kinaxia Logistics has hailed the impact of a new digital platform in helping to enhance safety across its nationwide network.

Kinaxia Logistics has hailed the impact of a new digital platform in helping to enhance safety across its nationwide network of sites as well as for its drivers on the road.

A system developed by workplace operations technology company SafetyCulture has been implemented across Kinaxia’s regional warehouses, offices, transport yards, fulfilment centres and fleet of vehicles over the past year.

Stephen McCabe, Kinaxia’s quality, safety, health and environment (QSHE) director, said the platform has helped the company to improve safety engagement and culture, and incident key performance indicators.

Since the rollout began, Kinaxia has seen a 94 per cent reduction in lost time incidents and a 75 per cent fall in the number of incidents and accidents recorded under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR).

The strategy has also spawned a huge and beneficial increase in the reporting of issues, from minor housekeeping matters to near-misses which could give rise to more serious problems, said Stephen. Notifications have increased from 160 a year to 6,400.

Kinaxia, which has 1,600 staff, a fleet of 800 vehicles and 11 regional warehouses, is one of the first UK logistics companies to adopt the SafetyCulture platform.

In the first phase of the rollout, hundreds of QR codes were posted around its locations, providing employees with instant access to the reporting platform.

The second phase saw the QR code system was rolled out to vehicles in the fleet, enabling drivers to report safety issues from external locations as well as customer sites, with the ability to also upload images or video as supporting evidence.

Stephen said: “As a digital reporting system, SafetyCulture is having a tremendous impact, by providing the knowledge, tools and confidence to enable our teams to work more safely and meet higher standards. 

“It allows limitless interaction across our sites and any UK delivery location. Its accessibility means that everyone, regardless of their role or location, can play their part in helping to improve safety across our business, driven by an inclusive culture and engagement rather than purely by compliance.

“Because reporting is being positively actioned, there has been a dramatic reduction in lost-time incidents and RIDDORs, more accurate measurement and improved outcomes across a range of safety KPIs.

“It has brought safe operating practices to the forefront of everyone’s minds, and has empowered employees at all levels and locations with the ability to drive positive change in the workplace.”

Kinaxia’s version of SafetyCulture features a ‘Heads Up’ function to instantly send details to managers across the business about any potential issues or urgent action required. 

All data collected through the platform provides live dashboard reporting, enabling the company to capture trends and shape its strategy in a more rounded way to reduce risk in its workplaces.

Kinaxia chief executive Michael Conroy said: “Safety across our operations is central to everything we do. It’s also everyone’s responsibility, and the new strategy has not only improved our safety KPIs but has also empowered our colleagues with greater responsibility and the ability to contribute to their own and everyone’s welfare.

“The adoption of SafetyCulture is the latest demonstration of our strategy to fully embrace digitalisation to drive efficiency, safety and continuous improvement across our business operations.”

Alexander Brook-Sykes, SafetyCulture’s head of go-to-market for the UK and Ireland, said: “Kinaxia came to us with a clear goal – to streamline their processes and become more efficient. With SafetyCulture, they are on the path to paperless operations, and are now saving time, improving traceability and increasing visibility for their leaders.

“For those in the logistics and distribution sector, getting visibility and clarity over both dispersed workers operating out in the field and their fleet is always a challenge. 

“SafetyCulture is committed to closing that gap. We help keep workers safe, empower leaders with data, prevent vehicle downtime, and empower everyone to report safety concerns or address potential risks.”

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