Apprentice Customer Service Advisor

Apprentice Customer Service Advisor

Bay Freight are recruiting an Apprentice Customer Service Advisor to join their team at their site in Stalybridge.

Salary: National Minimum Wage, Age Relevant.

Contract type: Permanent

Location: Stalybridge (SK15)

Bay Freight are recruiting an Apprentice Customer Service Advisor to join their team at their site in Stalybridge. 

  • Monday – Friday
  • 40 hour per week
  • National minimum wage, age relevant 

 

  • Additional benefits:
  • Life Assurance 
  • Pension 
  • Full Uniform and PPE 
  • Onsite parking 
  • Cycle to work scheme 
  • Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
  • Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About the job:

  • Calling customers and informing  them of dates and times of deliveries 
  • Answering customer calls and managing customer enquiries 
  • Ensuring all paperwork and emails are organised within Customer Service departmental functions 
  • Making sure Proof of Deliveries are uploaded correctly into relevant systems for customers 
  • Monitoring deliveries to customers ensuring deliveries are made on time 

Your knowledge and experience:

  • Able to work in a fast paced environment 
  • Clear communication skills 
  • Attention to detail
  • Hard working, positive and flexible attitude 
  • Team player

HOW TO APPLY

We are an equal opportunities employer whom encourage and welcome applications from all backgrounds. We are recruiting now for this role. To apply please forward your CV with any relevant experience listed, to [email protected] or apply online here.

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