Apprentice Customer Service Advisor

About The Opportunity

Panic Transport are recruiting an Apprentice Customer Service Administrator to join their team at their site in Rugby.

Roles and Responsibilities:

• Calling customers and informing them of dates and times of deliveries
• Answering customer calls and managing customer enquiries
• Ensuring all paperwork and emails are organised within Customer Service departmental functions
• Making sure POD’s are uploaded correctly into relevant systems for customers
• Monitoring deliveries to customers ensuring deliveries are made on time

Your Knowledge and Experience:

• Able to work in a fast paced environment
• Clear communication skills
• Attention to detail
• Hard working, positive and flexible attitude
• Team player

Shift Pattern / Rate of Pay

• Mon – Fri
• 40 hours
• National Minimum Wage, age relevant.

Benefits For You

As part of our team, we offer you:

• Positive working environment/culture
• PPE
• Onsite Parking
• Cycle to Work Scheme
• Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
• Holiday Pay
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)