Warehouse Operations Manager

Warehouse Operations Manager

Mark Thompson Transport are recruiting a Warehouse Operations Manager to join their team at their site in Warrington.

Contract type: Permanent

Location: Warrington (WA4)

Mark Thompson Transport are recruiting a Warehouse Operations Manager to join their team at their site in Warrington.

  • Monday – Friday
  • 45 hours per week
  • Additional benefits:
  • Life assurance
  • Pension
  • Full Uniform and PPE
  • Onsite Parking
  • Cycle to work scheme
  • Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
  • Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About the job:

  • Have a full understanding of the client contract and SLAs in order to deliver a fully compliant service meeting all client expectations.
  • Prepare and submit annual budgets covering all aspects of the warehouse operation including all fixed and variable costs, reporting on a monthly basis of financial performance against budget.
  • Lead, develop, appraise and motivate staff to create a workforce with the relevant skill set, where potential is identified and developed, effective succession plans are in place and employees are contributing to the overall success of the contract.
  • Communicate and implement Group policies and procedures as cascaded by the Kinaxia Group, to ensure all Health and Safety, Environmental and Quality regulations and guidelines are complied with.
  • Consistently analyse current processes and procedures, implementing continuous improvement, to drive compliance and efficiency.
  • Monitor all aspects of stock integrity, order fulfillment, re-work and administration, ensuring your team manage and undertake all related activities, in a cost effective and efficient manner, to meet the standards of the specified contracts.
  • Manage a customs bonded warehouse operation, ensuring all legal requirements are complied with regularly ensuring audits are complied with to satisfy HMRC
  • Set individual and departmental targets to all areas of the operation ensuring the efficient performance of all aspects of the business
  • Take ownership of the culture, morale, communication, behaviour and health and safety of all individuals within the warehouse operations to ensure a harmonious, positive and safe working environment for all.
  • Conduct regular reviews and appraisals with direct reports to offer guidance and support and identify areas where improvements can be made.
  • Lead the JDA Warehouse Management System operation, liaising with colleagues and the IT department, to ensure full utilization.
  • Overall responsibility for all stages of the employee lifecycle, actively participating in formal stages where necessary, up to and including dismissals, to ensure all employee relation matters are dealt with effectively.
  • Monitor operational activity, to ensure the company retains all of it’s accreditations, identifying further accreditation opportunities wherever possible.
  • Regularly brief all warehouse staff in relation to financial and operational performance to ensure a wide understanding of the contract and individual and collective performance
  • Lead all internal audits within the warehouse operations to ensure legal requirements and improving standards are met and attained
  • Be the principal point of contact and escalation into all matters relating to the current client contracts

Your knowledge and experience:

  • Working knowledge of employment legislation
  • Working knowledge of Profit and Loss and Accounts
  • An in-depth knowledge of Warehousing industry
  • A broad understanding of Financial Management principles
  • Extensive operational experience of Warehousing services
  • Leadership and management of multi-functional teams
  • Experience of analysing and solving business and operational problems
  • Enhancing and developing customer satisfaction and business growth
  • Motivation and identification of employee development to improve the capabilities of the workforce
  • Effective management and delegation to meet customer requirements
  • Fast and effective decision making for financial and commercial judgements


We are an equal opportunities employer whom encourage and welcome applications from all backgrounds. We are recruiting now for this role. To apply please forward your CV with any relevant experience listed, to [email protected] or apply online here.

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