Senior Operations Manager

Senior Operations Manager

Mark Thompson Transport are recruiting a Senior Operations Manager to jpin their team at their site in Warrington.

Salary: Competitive Salary

Contract type: Permanent

Location: Warrington (WA4)

Mark Thompson Transport are recruiting a Senior Operations Manager to join their team at their site in Warrington. The successful candidate will manage, monitor and control the planning and execution of the storge, collection and delivery schedules via the most cost efficient and cost-effective means, in line with the business objectives, customer service levels and current legislative requirements.

  • Competitive salary
  • Additional benefits:
  • Life Assurance
  • Pension
  • Full Uniform and PPE
  • Onsite Parking
  • Cycle to work scheme
  • Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
  • Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)


About the job:

  • Lead on the full utilisation of IT systems and vehicles to ensure accurate and appropriate allocation of driver/vehicle/loads/trailers to improve both the efficiency of the department and the Group
  • Provide leadership and motivation to your team to build an effective and engaged workforce resulting in improved productivity and sustained customer service levels
  • Work in partnership with the Senior Transport Manager on the recruitment and training and development of the operational staff to ensure you have the right people, in the right roles, at the right time
  • Build, grow and maintain effective working relationships with key stake holders within both the business, the Group and customers to promote partnership working and improve operational efficiency
  • Lead on the promotion and implementation of clear communication channels with internal departments and external customers to improve KPI’s and the profitability of the business
  • Monitor all information to ensure it is up to date and held in a secure location in order to comply with GDPR legislation
  • Lead on the effective management of driver hours by authorising driver time sheets on a weekly basis and auditing and updating hours against the relevant systems to guarantee they are compliant to all regulations
  • Produce and audit relevant KPI’s for the department and evaluate trends to continually improve processes and procedures
  • Lead on maintaining clear communication between colleagues and Drivers to ensure customer KPI’s and targets are achieved and maintained, to include Driver debriefs, manifest review and updates to any amendments/notes
  • Lead on the implementation and management of safe working practices, general housekeeping and manage audits from both external and internal clients to ensure the Company is compliant
  • Maximise vehicle utilisation by implementing continuous improvement techniques to enhance profit margins


Your knowledge and experience:

  • Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations
  • Working knowledge of transport operation systems
  • Health and Safety Regulations
  • Logistics qualification desirable
  • Relevant transport management experience
  • Experience managing and developing a team of employees
  • Experience analysing and solving logistics problems


We are an equal opportunities employer whom encourage and welcome applications from all backgrounds. We are recruiting now for this role. To apply please forward your CV with any relevant experience listed, to [email protected] or apply online here.

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